I Got an Order In My Online Store But Where Do I Find It?
You just started your Avon Business and you’re really excited. You’ve given out your website address to lots of people already. Finally, you talk to someone and they tell you they placed an order on your website.
How exciting! But now, how do you find it?
Well, actually, it depends. When you first join Avon and set up your website, it defaults to giving your Customer a choice of Direct Delivery or Customer Delivery. I go into more detail in this post.
Representative Delivery Orders
But for now, let’s look at how to find your Customer orders.
Log into YourAvon.com and look at the Shopping Bag on the top of your screen.
This shows your Open Orders. If your customer shows up here, that means they placed it Representative Delivery. You will need to submit their order with your orders when you place your order. You’ll receive the products and will deliver to your customer and collect payment.
You can click on Expand All to see the items in the order. If you click on the 3 dots to the right of the customer name, you can delete the order.
Direct Delivery Orders
Not showing up in your Current Orders?
Look at the top where you’ll see your name. Click on your name, and then on Order History – you will most likely find it there.
Here you will see your own orders, as well as your Customer’s Direct Delivery orders.
If it is listed in this Order History section, that means your customer placed their order and paid for it at the time of purchase. This place on Avon.com is where you’ll see the orders in “real time,” before they are even applied to your account.
Avon will ship the products directly to your customer and will pay you your commission.
Once the order is processed and shipped, you will find a credit on your account. You can find the processed orders by scrolling down on the front page of Avon.com to the box that says Online Store Orders.
Checking Your Avon Account Balance
You’ll see the actual credit on your account by clicking on your name at the top of the page, then on Account Balance.
To see the running account activity… under My Statements just click on the Search Button.
It doesn’t get much easier than that, right?!
One last thing…
How to get Paid
Here is a post about how you get paid for Selling Avon.
Avon pays you via Avon Wallet. You will need to set that up.
To set it up, click on your name at the top of the page, and then Avon Wallet.
Then follow the instructions on the next page. There are lots of options for how to receive your money.
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By Lynn Huber
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