How Do I Order Special Offer Items When I Place My Avon Order?
Sometimes you’ll see items in the brochure listed as “Free with…,” or “Buy 1 Get 1 Free.” It can be hard to know whether you need to order the free item or not, especially when you’re new.
Typically, if Avon knows what to send you, you do not need to order it. For example, in Campaign 14, 2018, the brochure has a Free Vitamin C Serum with any 2 Anew Purchases on specific pages. Avon already knows what to send, so you will not need to order the Vitamin C Serum. You will automatically receive 1 free Vitamin C Serum with every 2 qualifying Anew Purchases.
But sometimes, Avon doesn’t know what you want – this is particularly true when it’s Buy 1 Get 1 Free, Mix & Match. Usually there are several items to choose from for the free item. In this case, you will need to order the paid for as well as the free item so Avon will know what to ship you.
A good example of this is the Skin So Soft line. Many times, the brochure will list it as Buy 1 Get 1 Free on specific pages. There are lots of Skin So Soft items, so you will need to order both the paid for and the free item so that Avon will know what to ship you.
If you are ever unsure, there is a product number guide every campaign that spells this out.
To find the Product Number Guide, log into YourAvon.com and click on News / Campaign Insider.
Scroll down the page and you’ll see the Purchase Order and the Product Number Guide. Just click on the Product Number Guide that you need and a pdf will open.
On the front cover of the Product Number Guide, you’ll see Ordering Instructions For Special Offers.
Notice it gives you the Brochure pages, a description of the offer, and instructions on how to order.
In some cases, it says, “Avon will automatically send your FREE units,” so you will not order them.
In other cases, it says, “Order the Exact Quantity you want (including FREE units).” In this case, you will order every item.
If you are ever not sure, always pull up the Product Number Guide. The information there is very helpful.
The Product Number Guide also has item numbers for products that don’t have the numbers in the brochure, such as bras and undergarments. It also has item numbers for products that are still available but are not in the brochure. It is very helpful for this information as well.
Whenever Avon offers sales such as Buy 1 Get 1 Free – it’s always the least expensive item that is free. This is also true with items that are Buy 1 Get 1 for $1.99 (or whatever the current offer is). Please keep this in mind as you are writing up your customer’s orders so you don’t short yourself.
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By Lynn Huber
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