The Art Of Selling Face-To-Face In Your Avon Business
In the world of selling face-to-face, where genuine connections and effective communication reign supreme, understanding the subtle dynamics can be the key to success.
In this post, we’ll delve into the art of selling in person, exploring the fine balance between listening and talking, the importance of honesty when you don’t have all the answers, and the significance of clear, professional communication.
Growing Your Avon Business Is Pretty Simple
There are only 4 main steps:
Prospecting for new customers & recruits.
Getting a brochure (either paper or digital) to every customer every campaign.
Following up with every customer you gave a brochure to every campaign before you place your order.
Take the order, submit it to Avon and deliver to your customer, or send them to your Avon Online Store to place their order.
And then Rinse and Repeat.
It’s really that simple. You just do these 4 steps over and over again, and you will have a strong Avon business.
We have our Daily 8 System to help you work on the activities that will help you grow your business.
The Daily 8 System Is A Proven Formula
When followed consistently, the Daily 8 Plan will help you maintain the consistency required to build a thriving team and an exponentially expanding residual income.
Instead of working 8 hours a day, 40 hours a week, your goal is to capture 8 POINTS a day, 5 days a week for a total of 40 POINTS per week.
Follow this plan consistently for 90-days and teach your team to do the same. At the end of 90 days, REPEAT and then REPEAT again. This is your Daily Method of operation.
The real secret to your Avon Business success is that there is NO SECRET!
It simply takes a simple plan and the dedication and commitment to WORK THE PLAN consistently! That’s it!
Everyone is welcome! Whether you’re on our Avon team or not, we welcome you & invite you to join in. 🙂
Today We’ll Talk About Selling Face-to-Face
Whether you’re a seasoned sales professional or just starting in your Avon business, these insights will empower you to elevate your sales game and connect more authentically with your clients.
Let’s embark on this journey of discovery and refinement in the realm of personal sales.”
Understanding the Power of Listening vs. Talking
Have you ever lost a sale because you talked too much after your customer decided to buy your product?
Surprisingly, it happens more often than you might think.
Even when a customer is ready to purchase, overwhelming them with words can change their mind.
On the flip side, no one has ever lost a sale by listening too much to their prospects’ concerns.
What does this tell us?
To establish a genuine connection, respond to your customer’s words in your own authentic way.
This shows that you’re actively listening and not solely focused on closing the deal.
Moreover, always encourage your customers to ask questions, and avoid making promises or commitments you can’t keep, as this can lead to losing them forever.
Embrace Not Knowing Everything
While it’s crucial to be knowledgeable about the product you’re selling, there may be times when you don’t have all the answers.
In such situations, it’s better to admit you don’t know than to bluff your way through.
Sometimes, this means dedicating your time to provide information that won’t yield immediate profit.
It’s always okay to tell them that you’ll find out and get back to them.
Avoid pushing customers away; offer assistance and guidance.
Finding the Right Balance
Avoid overwhelming your prospects with excessive information.
Much like a well-structured computer program manual, focus on delivering only what’s valuable to your customer at the moment.
Be the full manual but provide the verbal equivalent of a quick reference sheet.
Concentrate on the knowledge you need now and expand as necessary to stay updated with industry trends.
Effective Communication Matters
Communication is the essence of sales, but many of us have developed bad speaking habits over time.
Schools rarely offer comprehensive training in speaking skills, so we often learn through interactions with peers.
However, these habits can hinder clear communication, especially for salespeople.
To enhance your speaking skills, consider recording your conversations with prospects, friends, or peers.
Pay attention to fillers like “ums” and “ahs” and excessive pauses. These distractions can deter your audience.
Make an effort to minimize them, as any speech issues are magnified in sales.
Establish a connection with your prospects by presenting your ideas clearly and effectively.
Seek feedback from trusted friends or family members or use a video camera to self-assess your presentations.
Remember that change takes time.
Focus on one improvement at a time.
Avoid drastic changes, like altering your accent or adopting a radically different speaking style, as this might seem unnatural and affect your prospects’ perception.
Maintain Professionalism
Address customers with respect.
Some prefer using first names, while others appreciate formal titles like Mr., Miss, or Mrs., especially if there’s no prior relationship.
It’s always safe to ask how they prefer to be addressed.
In terms of humor, it’s a subjective matter.
Different people have different preferences, so it’s best to play it safe and avoid making jokes during sales interactions to ensure professionalism and avoid any potential discomfort.
Person-to-Person Power
Contacting a lot of people is most practically done using the Internet or with advertising.
But if you want to make a sale, it’s always best to do it face-to-face.
Of course, when you are talking to your prospects face to face, you need to make sure that you give the best impression that you can every single time.
The way that you do this is to practice and practice and practice to make sure that you are always at your best and that you notice early on if there is any room for improvement.
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