It seems like every time we turn around, someone somewhere is telling us how to think about our business, right?
And whether we’re just getting started in our Avon business, or we’ve been selling Avon for a long time, it’s easy to second guess ourselves.
We start to ask questions such as:
What should I say?
How should I say it?
Will they respond?
What if they don’t?
And then when they don’t respond, your mind goes crazy with thoughts like:
What if she doesn’t have the money?
What if she thinks I’m being pushy?
Why is she ignoring my email??
But here’s the truth!
She’s probably not actually ignoring your email.
She’s probably just busy and hasn’t had time to read through the 200 emails she received since yesterday, and hasn’t seen your email yet.
Or maybe she’s sick, or was up all night with a sick child.
Or maybe she saw your email and got distracted and busy before she had a chance to respond to it.
So, you definitely still want to follow-up with her in a couple of days and remind her that you’re getting ready to place your order, or that you have her order ready to deliver, or whatever it was you were following up on.
You are not a fortune teller!
So never assume what someone’s response is going to be. You don’t know what’s going on with them.
Making assumptions does more than stop you from getting a sale.
It’s also a real disservice to your customer who might be desperately scraping out the bottom of the jar of her Ultimate Night cream.
When you make a decision that her answer was no because she didn’t respond, you just made her have to wait another two weeks for your next order!
Wouldn’t you feel bad when she finally responded two days AFTER you placed your order for that campaign?
We work hard to build up that level of trust so that our customers will want to do business with us. So don’t destroy that trust by making assumptions.
So, how do you stop overthinking?
It’s not easy to stop overthinking. And the ironic part is that the best way to stop overthinking is more thinking.
The next time you catch yourself questioning whether or not you should send that email, post that image, or send that message because of how someone else might respond, pause and ask yourself, “What evidence do I have that they will respond that way?”
If the answer is None, then repeat after me:
“I am not a fortune teller and cannot possibly know for sure that that is how they will respond.”
Then go ahead and do that follow-up!
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